About Us

Who we are

"Established in 1968 as Southern Cross Equipment, we are now a member of a retail company called The Outdoor Life Group. Private ownership provides us with the freedom to choose our own business path. We have therefore developed a retailing concept that excites us, and which we hope will inspire you.

Trek & Travel combines the best outdoor products from around the world with very experienced staff who all share a passion for travel and adventure. This passion for the wilderness, cultures and heritage of the planet keeps us actively seeking new places to explore.

We hope that you find us both welcoming and knowledgeable, and always willing to help you plan your next adventure."

 

Sample Facebook Testimonials

Amanda Warriner - 5★ "I spent close to 3 hours in this store today, being fitted for and choosing a pack, and the staff are fantastic. Helpful, knowledgeable, patient and friendly - and I think I'm probably a fussy customer and I have difficulty finding packs that fit comfortably. Has to be my best experience in this kind of store to date."

Tom Brickhill - 5★ "My favourite outdoor shop in Sydney. This is where you go if you want to see gear stocked because of it's quality, not just because it's corporate overload has pumped out another 10,000 puffer jackets that need to be moved before next season. Knowledgeable staff that actually partake in trekking and travelling themselves. Definitely worth dropping in!"

Adam Jude Baus - 5★ "Always friendly, helpful staff with great knowledge. Great range of good quality products (nothing really low end) including Australian/NZ brands e.g. Wilderness Equipment, One Planet and Aarn. Never had a fuss with exchanging unused gear within the 2 week period."

Philosophy

Trek & Travel staff choose only the best products from innovative, recognised and reliable domestic and international outdoor gear manufacturers. Since we use these products too we set very high standards and wherever possible we undertake thorough field-testing. We do not rely solely on manufacturers claims, nor marketing material.

Philosophy

At Trek & Travel we want to provide a level of personal service that we would be happy to receive and then do better. We provide professional, realistic, accurate advice in a friendly, honest and open manner. And if ever there is a problem we will do our best to fix it to your complete satisfaction.

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