Questions & Answers
Have a Question?
Be the first to ask a question about this.
Minimum 10-50% OFF storewide! All full priced items will be discounted at checkout
Gear Aid
When cord locks snap, gear goes loose use Ellipse Cord Locks by Gear Aid to replace broken cord locks on a cord up to 3/16” (4 mm) thick. Great for use on jackets, sleeping bags, shoes and more. Quickly tighten and secure cords without the need for knots. Fasten and tension clothing and equipment quickly with the handy Ellipse Cord Locks.
Free Australia-wide standard shipping with Australia Post on orders over $99! A $15 flat rate applies for orders under $99. If you're in a hurry, pop into our store for our free Click & Collect option, or choose Express Post for an additional $10.
We try to dispatch orders on the day we receive them, but allow for 1-2 business days just in case.
For Christmas deliveries to metro areas, the recommended shipping cut-off is 19 December, with earlier dates for WA (18 December) and NT (16 December). If you're sending to a non-metro or remote area, we recommend allowing a little extra time.
Did the item not quite fit? No worries! You've got 14 days to return the item to us for a refund or an exchange. Make sure you check out our Refund/Exchange Policy for specifics.
Got a question or need some advice? Reach out—we're real humans who love talking gear. Whether you're planning your next trip or just looking for the right gear, we're always happy to help. Give us a call, send us an email or drop by the store. We’d love to hear from you!
© 2025, Trek & Travel Powered by Shopify